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We learned recovery the expensive way.

Portage Collections was not founded in a law school. It was founded at a loading dock.

Our Story

First we shipped goods. Then we shipped demand letters.

For years we were an ordinary international trading company: sourcing, shipping, invoicing, waiting. And like every trading company, we had a drawer of unpaid invoices — buyers abroad who took delivery and discovered sudden amnesia.

The polite options failed one by one. Collection letters from home were ignored. Local lawyers quoted retainers larger than the debts. Writing the money off felt like donating it.

So we learned to collect: which jurisdictions move fast, which documents win, which pressure is legal and which pressure works. Other exporters started asking us to recover their debts too. At some point the drawer of invoices had become a client list — and the recovery desk had become the business.

债越陈越香 — an aged debt, like pu'er, can still reward the patient. We just prefer to be the reason it pays.

Container terminal — where our story started
Timeline

How the firm evolved

2016

Trading years

International trading company operating between Asia and North America. First encounters with cross-border non-payment — our own invoices.

2019

Recovery becomes a craft

Systematic work with local counsel across our buyers' countries. First recoveries for partner exporters on a handshake basis.

2021

Portage Collections founded

Recovery operations incorporated as a dedicated firm in Toronto. Contingency-only model adopted from day one: no recovery, no fee.

2023

Network formalized

Vetted counsel network reaches 30+ jurisdictions across the Americas, UK, Europe and Oceania. Asset-tracing desk added in-house.

Today

Creditors' side, full time

US$4M+ recovered for exporters, manufacturers and service firms. Still no upfront fees. Still one case manager per file.

Principles

What we refuse to become

Not a letter mill

Agencies that sell "demand letters" from your home country sell paper. If a file needs court, it goes to court — in the debtor's jurisdiction, with local counsel.

Not a retainer business

We declined the hourly model on principle. A firm paid for time optimizes for time; a firm paid for recovery optimizes for recovery.

Not a volume shop

We decline about a third of audited files. Weak claims and insolvent debtors get an honest no — and free advice on what would have made the case collectable.

Portage Collections case managers
Compliance

Firm pressure, lawful means

Every file is run inside the debtor jurisdiction's collection and privacy rules — PIPEDA in Canada, FDCPA-adjacent standards in the US, GDPR in Europe. Litigation is conducted exclusively by licensed local counsel; Portage Collections is a recovery agency, not a law firm, and says so on every engagement.

Your reputation with the market matters as much as the money. We calibrate pressure accordingly — from relationship-preserving negotiation to full enforcement, decided with you, not for you.

Free Debt Audit

The older the debt, the less time you have.

Limitation periods tick quietly in every jurisdiction. Send us the invoice, the contract, and the debtor's name — we'll tell you within 24–48 hours whether the debt is collectible and what it would take.

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